DATA PROTECTION
Person responsible for data processing:
Name: Michael Riotte
Practice name : Osteopatia Michael Riotte
Address: Carrer del Center 6A, 07650 Santanyi
Email: info@osteopatia-riotte.com
Phone number: +34 636
We attach great importance to the protection of your personal data and are committed to treating it in accordance with applicable data protection laws. This privacy policy informs you about how we collect, use and protect your data.
2. Collection and processing of personal data
When you use our website, we collect various types of information. This includes:
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Personal data: Information that can be used directly or indirectly to identify an individual, such as name, email address, telephone number or other contact details you provide to us when registering, contacting us or booking an appointment.
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Technical data: Information about your use of our website, such as IP address, browser type, access times and the pages visited. This data helps us to analyze the use of the website and to optimize our services.
3. Purpose of data processing
We process your data for the following purposes:
To enable you to access our website and services.
To respond to your inquiries, manage appointments and provide services.
To ensure the security and functionality of the website.
To optimize our offers and to adapt the website to the needs of users.
To comply with legal obligations, such as accounting and tax requirements.
4. Legal basis for processing
Your data is processed on the basis of the following legal bases:
Consent (Art. 6 para. 1 lit. a GDPR): If you have given us your express consent to process your data.
Performance of a contract (Article 6 (1) (b) GDPR): If the processing is necessary for the provision of our services.
Fulfillment of legal obligations (Article 6 (1) (c) GDPR): If we are subject to legal requirements, e.g. retention obligations.
Legitimate interest (Article 6 (1) (f) GDPR): If we have a legitimate interest, such as ensuring the security of our website or improving our services.
5. Transfer of data to third parties
We only share your data with third parties if this is necessary to provide our services or if we are legally obliged to do so. The recipients of your data may include:
IT service providers who ensure the technical operation of our website.
Authorities or other bodies if we are legally obliged to do so.
Payment service providers who are responsible for processing payments.
Your data will only be transferred to countries outside the European Union if an appropriate data protection standard is guaranteed there.
6. Duration of data storage
We only store your personal data for as long as it is necessary for the respective purposes or as long as there are legal retention periods. As soon as these are no longer relevant, your data will be securely deleted or anonymized.
7. Your rights as a data subject
Under the GDPR, you have the following rights with regard to your personal data:
Right to information: You can request confirmation as to whether your data is being processed and obtain access to this data.
Right to rectification: If your data is incorrect or incomplete, you can request its correction.
Right to erasure: You have the right to request the erasure of your data if there are no statutory retention periods to the contrary.
Right to restriction of processing: Under certain circumstances, you can request that the processing of your data be restricted.
Right to data portability: You have the right to receive the data you have provided to us in a structured, common and machine-readable format.
Right to object: You can object to the processing of your data at any time for reasons arising from your particular situation.
If you wish to exercise any of these rights, please contact us using the contact details provided above.
8. Cookies and tracking technologies
Our website uses cookies and similar technologies to improve the user experience. These technologies allow us to collect information about your use of our website to facilitate functions such as page navigation or to perform analytics to improve our services.
You can manage your cookie settings in your browser and refuse the use of cookies. However, please note that some features of our website may not work properly without cookies.
9. Data security
We use technical and organizational measures to protect your data from unauthorized access, loss or destruction. Our website uses HTTPS to ensure secure transmission of your data. Despite our measures, however, we cannot guarantee absolute security. We ask you to keep your access data safe and not to send us any confidential information via insecure communication channels.
10. Handling of data of minors
Our website is not aimed at children under 16 years of age. If we discover that personal data has been collected from minors without parental consent, we will obtain parental consent or delete the data collected immediately. Parents or guardians can contact us at any time to review their children's data or request its deletion.
11. Changes to this Privacy Policy
We reserve the right to change this privacy policy in order to adapt it to changed legal requirements or new services. We will inform you about significant changes on our website. Please check this policy regularly to be informed of the current status.
12. Contact
If you have any questions about the processing of your personal data or the exercise of your rights, you can contact us at any time using the contact details provided.
Osteopatia Michael Riotte
Carrer del Center 6A, 07650 Santanyi
info@osteopatia-riotte.com